Unless you're a recent customer you have probably seen this message on our analytics system before:
Not something that I'm proud of to say the least.
When I first built Event Calendar App, we didn't have many users, and so I quickly put together a system using Amplitude as our analytics. Needless to say, we have massively outgrown this system with the number of users that we now have. Amplitude limits the amount of times we can check data per hour and therefore most of the time the system doesn't work. Not good.
During the middle of last year, I built our own in-house analytics system which has been collecting data since the 11th May 2020. This data is now visible in your dashboard.
Unfortunately, by default, data collected before this does not show. I have tried to pull our existing data out of Amplitude, but due to their very strict limits doing this would leave us with no Analytics at all for weeks.
However, If you would like your pre 11th May 2020 analytics data loading into Event Calendar App, please let me know and I will do this for you manually. If not, there's no need to do anything and you will simply see that your analytics have been reset.
To clarify an important point, your subscribers have not been lost. People who are subscribed to your calendar will still continue to be so.
If you have any questions, please let me know.