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FAQs and Troubleshooting
FAQs and Troubleshooting
Solutions to other problems you may be having
32 articles in this collection
Written by
Alex Perry
"The administrator of this calendar has stopped using event calendar app" - Why am I receiving this message?
Written by
Alex Perry
Updated over a week ago
Information regarding new Analytics system
Written by
Alex Perry
Updated over a week ago
What is a Widget?
Written by
Alex Perry
Updated over a week ago
How to have multiple widgets with different events and a single 'master' widget.
Written by
Alex Perry
Updated over a week ago
How search works in the Event Calendar Widget
Information about text and proximity search.
Written by
Alex Perry
Updated over a week ago
How to change the name of your Event Calendar Widget.
Written by
Alex Perry
Updated over a week ago
How to enable proximity search
Let your customers search by location
Written by
Alex Perry
Updated over a week ago
How to change available filters in different Event Calendars
Written by
Alex Perry
Updated over a week ago
How to unsubscribe from an ECA Calendar
Guide to unsubscribing or unlinking from an ECA Calendar
Written by
Alex Perry
Updated over a week ago
How to use your website's font in Event Calendar App
How to use your website's custom font in your Event Calendar
Written by
Alex Perry
Updated over a week ago
Squarespace Ajax
If your Event Calendar isn't loading unless you refresh the page then read here.
Written by
Alex Perry
Updated over a week ago
Payments and Secure Websites
Written by
Alex Perry
Updated over a week ago
How to change your password
Written by
Alex Perry
Updated over a week ago
When will my Event Calendar update with new events?
When you update your Google, Apple, or Outlook calendar. When will it update on your website?
Written by
Alex Perry
Updated over a week ago
How to add filters
Written by
Alex Perry
Updated over a week ago
How do I prevent my personal events from appearing in the Event Calendar?
How to make sure your personal events don't display on your Event Calendar
Written by
Alex Perry
Updated over a week ago
Information regarding choosing a name for your Event Calendar
Written by
Alex Perry
Updated over a week ago
How to link to, and share, specific events
Written by
Alex Perry
Updated over a week ago
How to delete an event from your Event Calendar
Written by
Alex Perry
Updated over a week ago
How to manually subscribe to an Event Calendar in Google Calendar
This will also work in other similar calendar applications
Written by
Alex Perry
Updated over a week ago
How to add social media share icons to your events.
Written by
Alex Perry
Updated over a week ago
How to change your email address
Written by
Alex Perry
Updated over a week ago
How to update your payment details
How to update the card that we take payment from.
Written by
Alex Perry
Updated over a week ago
How do Event Calendar subscriptions work?
What is the subscription feature that you can add to your Event Calendar?
Written by
Alex Perry
Updated over a week ago
My Facebook events stopped working
Facebook events not syncing to calendar
Written by
Alex Perry
Updated over a week ago
My Events Calendar doesn't look correct on my website.
What to do if the Events Calendar looks broken when you add it to your website.
Written by
Alex Perry
Updated over a week ago
Embed codes
What are they, how do they work, and more.
Written by
Alex Perry
Updated over a week ago
Why can I only see events so far into the future
Why your events are only showing 6 months into the future
Written by
Alex Perry
Updated over a week ago
Events not appearing in Event Calendar
Written by
Alex Perry
Updated over a week ago
How often do synced calendars update in your Event Calendar
Wondered why your synced events aren't showing in your Event Calendar Widget?
Written by
Alex Perry
Updated over a week ago
My events are showing at the wrong time
What to do if your event start and end times are incorrect
Written by
Alex Perry
Updated over a week ago
How do I access my dashboard
How to access your dashboard to edit your calendar, update your plan, upload images etc
Written by
Alex Perry
Updated over a week ago