FAQs and Troubleshooting

How to set the timezone of a widget

Written by Alex Perry
Updated over a week ago

"The administrator of this calendar has stopped using event calendar app" - Why am I receiving this message?

Written by Alex Perry
Updated over a week ago

How soon will customers see my updated events in their subscription?

When someone subscribes to your calendar, and you update it with new events, how long until they can see your new events?

Written by Alex Perry
Updated over a week ago

Information regarding new Analytics system

Written by Alex Perry
Updated over a week ago

What is a Widget?

Written by Alex Perry
Updated over a week ago

How to have multiple widgets with different events and a single 'master' widget.

Written by Alex Perry
Updated over a week ago

How search works in the Event Calendar Widget

Information about text and proximity search.

Written by Alex Perry
Updated over a week ago

How to change the name of your Event Calendar Widget.

Written by Alex Perry
Updated over a week ago

How to enable proximity search

Let your customers search by location

Written by Alex Perry
Updated over a week ago

How to change available filters in different Event Calendars

Written by Alex Perry
Updated over a week ago

How to unsubscribe from an ECA Calendar

Guide to unsubscribing or unlinking from an ECA Calendar

Written by Alex Perry
Updated over a week ago

How to use your website's font in Event Calendar App

How to use your website's custom font in your Event Calendar

Written by Alex Perry
Updated over a week ago

Squarespace Ajax

If your Event Calendar isn't loading unless you refresh the page then read here.

Written by Alex Perry
Updated over a week ago

Payments and Secure Websites

Written by Alex Perry
Updated over a week ago

How to change your password

Written by Alex Perry
Updated over a week ago

When will my Event Calendar update with new events?

When you update your Google, Apple, or Outlook calendar. When will it update on your website?

Written by Alex Perry
Updated over a week ago

How to add filters

Written by Alex Perry
Updated over a week ago

How do I prevent my personal events from appearing in the Event Calendar?

How to make sure your personal events don't display on your Event Calendar

Written by Alex Perry
Updated over a week ago

Information regarding choosing a name for your Event Calendar

Written by Alex Perry
Updated over a week ago

How to link to, and share, specific events

Written by Alex Perry
Updated over a week ago

How to delete an event from your Event Calendar

Written by Alex Perry
Updated over a week ago

How to manually subscribe to an Event Calendar in Google Calendar

This will also work in other similar calendar applications

Written by Alex Perry
Updated over a week ago

How to add social media share icons to your events.

Written by Alex Perry
Updated over a week ago

How to change your email address

Written by Alex Perry
Updated over a week ago

How to update your payment details

How to update the card that we take payment from.

Written by Alex Perry
Updated over a week ago

How do Event Calendar subscriptions work?

What is the subscription feature that you can add to your Event Calendar?

Written by Alex Perry
Updated over a week ago

My Facebook events stopped working

Facebook events not syncing to calendar

Written by Alex Perry
Updated over a week ago

My Events Calendar doesn't look correct on my website.

What to do if the Events Calendar looks broken when you add it to your website.

Written by Alex Perry
Updated over a week ago

Embed codes

What are they, how do they work, and more.

Written by Alex Perry
Updated over a week ago

Why can I only see events so far into the future

Why your events are only showing 6 months into the future

Written by Alex Perry
Updated over a week ago

Events not appearing in Event Calendar

Written by Alex Perry
Updated over a week ago

How often do synced calendars update in your Event Calendar

Wondered why your synced events aren't showing in your Event Calendar Widget?

Written by Alex Perry
Updated over a week ago

My events are showing at the wrong time

What to do if your event start and end times are incorrect

Written by Alex Perry
Updated over a week ago

How do I access my dashboard

How to access your dashboard to edit your calendar, update your plan, upload images etc

Written by Alex Perry
Updated over a week ago